Your workshop runs on tools that don't talk to each other.
A planner here. A paper repair order there. Customer updates via phone. A loan car managed in Excel. Each tool does its job — but nobody sees the full picture. There's a better way.
The hidden cost of running on separate tools
Walk into most automotive workshops and you'll find the same scene: a whiteboard or digital planning board on one screen, a DMS on another, a stack of paper repair orders on the desk, and a receptionist fielding calls from customers asking where their car is.
Every tool was built to solve one problem. And each one does — in isolation. But the real cost of running a workshop isn't in any single tool. It's in the gaps between them.
The call that interrupts a service advisor mid-intake because the customer didn't get an update. The loan car that gets double-booked because it's managed in a separate system. The technician who stops work waiting for approval that's stuck in someone's inbox. The end-of-day reconciliation between the cash register, the DMS and the repair orders.
These are not exceptional events. They are the daily reality of a workshop running on disconnected tools.
Introducing the Workshop OS
A Workshop OS is not a better planner. It's not a smarter repair order system. It's not a customer communication tool.
It is all of these — connected in one intelligent flow, from the moment a customer books an appointment to the moment they pay their invoice and drive away.
The term comes from an analogy that workshop managers immediately recognize: just as an operating system runs all the applications on your computer without you thinking about it, a Workshop OS runs all the moving parts of your aftersales operation — invisibly, intelligently, continuously.
Mobo is the Workshop OS. One platform. One flow. Built for the way modern workshops actually work.
One flow. Five moments that matter.
Every customer journey through your workshop passes through five moments. In most workshops, each moment is handled by a different tool — or by a person bridging the gap between tools. In Mobo, all five are connected.
What changes when everything is connected
Customer and workshop communicate directly via the customer portal — in both directions. The workshop sends notifications and updates. The customer asks questions or gives approval. Everything arrives directly in the dossier so everyone is immediately informed.
Every document lives digitally in the dossier. Paper disappears completely. Digital archiving for 7 years is included — at a fraction of the cost of physical archiving.
Intelligent planning fills the gaps. Technicians no longer need to wait at reception or the parts desk — questions and updates go through the internal chat in the dossier. Transparent quotes with photos and video generate more approved additional work.
New employees are guided through the intuitive flow and get up to speed quickly. The system leads them step by step — without weeks of shadowing.
Service advisors and workshop managers always have overview and control over every dossier. Technicians work paperless and without interruptions. Customers are always informed. Everyone experiences less frustration and more confidence in the process.
Workshop manager and technicians review the status board together — everyone informed, no go-between.
Built for workshops that want to run differently
Brand dealers
Mobo integrates directly with Keyloop, CDK Global and major OEM platforms. It sits on top of your existing DMS — enhancing it, not replacing it. Multi-site, high volume, strict service standards. Mobo was built for this complexity.
Independent workshops
No complex DMS, but the ambition to work more professionally? Mobo grows with your business. From a two-lift garage to a ten-technician operation — the flow scales automatically.
Why we built a Workshop OS
The automotive aftersales industry has been sold the same promise for thirty years: better tools. A better planner. A better repair order system. A better way to communicate with customers.
The problem was never the tools. The problem was that the tools never talked to each other.
We built Mobo because we believed workshops deserved more than a collection of best-in-class point solutions. They deserved an operating system — one intelligent platform that orchestrates the entire aftersales flow, from first booking to final invoice, without the gaps.
A workshop where the technician never has to stop and ask what to do next. Where the customer never has to call to find out where their car is. Where the service advisor can focus on the customer in front of them instead of bridging systems.
That is what a Workshop OS makes possible. That is Mobo.
Ready to run on one flow?
Join 300+ workshops across Europe that made the switch from scattered tools to a Workshop OS. From signature to go-live: 4 weeks on average. Your team keeps working as normal — we handle the rest and guide you intensively on launch day itself.
No obligations. Free online demo via video call. We show you Mobo in a real workshop situation — no slides, no sales pitch. Average 1.5 hours including all your questions.
A Workshop OS is an integrated platform that connects all aftersales processes in automotive workshops and dealerships: workshop planning, digital repair orders, customer communication, mobility management and payment follow-up — in one intelligent flow. Unlike standalone planning tools or separate repair order systems, a Workshop OS eliminates the gaps between disconnected tools. Mobo is the Workshop OS used by 300+ workshops across Belgium, the Netherlands, France, Germany, Czech Republic and the United Kingdom.